Role:
This position serves as the chief information officer for the organization. He/She is responsible for developing and implementing the objectives of the IT Department in line with the business objective.
Accountabilities:
- Co-lead and coordinate with the GM / EAGM the IT strategy for the Market Unit.
- Advise and assist departments in identifying their needs for automation and telecommunications needs.
- Lead the selection, implementation of, and support for the appropriate business/IT solutions.
- Propose strategies for the deployment of automation throughout the business unit.
- Manage the MIS/IT Department
- Prepares the annual budget and monitors it for the MIS Department
- The MIS Director is responsible for assuring the provisions of MIS services as needed to keep all systems operational.
- Identify opportunities to optimize the business value and operation performance created by IT.
- Major improvement in operations performance and response to market needs by IT.
- Coordinate efforts with Business Unit IT function on strategy, standards, and methodologies.
- Recruit the necessary IT staff to run the function.
- Develop IT staff/IT skills, capabilities, and expertise through proper management and training programs.
- Perform a process risk assessment.
- Identify mitigating controls for deficiencies.
- Design a control remediation plan and communicate issues to management.
Measures:
- Meet AOP Budget.
- Improve the Cost of Technology per user.
- Increase Infrastructure Reliability.
- Increase Business Application stability.
- Increase Technology penetration in the business unit.
- Increase Customer Satisfaction and service level.
- Increase IT Staff Technical Skills level.
- Develop IT Staff Career Path.
- Job description for IT staff and hiring (Time & Quality).
- Manage IT budget.
Skills & Qualifications
- Strong understanding of business processes.
- Good communication skills (oral and written).
- Strong experience in project management and system implementation.
- Capability to prioritize responsibilities/accountabilities.
- Solid knowledge of networking, operating systems, and systems architecture.
Competencies
- Manage Time
- Lead Teams
- Pc Skills –MS (word, Excel, PowerPoint, etc…)